Delivery Policy

For Physical Products

At Ross Crafting, we take pride in creating high-quality, custom-designed products with great attention to detail. To ensure your order meets our standards, we require a processing period before shipping.

Delivery Time Frame

Orders typically take 2-3 weeks for delivery from the time of purchase. This includes the time needed for:

Order Processing: We handcraft each item with care, and depending on the complexity of your order, processing can take 7-10 business days.
Shipping: Once processed, your order will be shipped and should arrive within 5-10 business days, depending on your location and the shipping method selected.

Shipping Option

We offer various shipping methods at checkout, allowing you to select the one that best suits your needs. Please note that delivery times may vary based on your location and the carrier's schedule.

Tracking Information

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor the status of your package.

Delays

While we strive to meet our estimated delivery times, certain factors outside of our control (such as weather conditions or postal delays) may occasionally cause delays. We will notify you of any unexpected issues that might affect your delivery.

Questions About Your Order?

If you have any questions or concerns about your order, please feel free to contact us at ross@rosscrafting.com. We are here to help!

Last Updated: 10/16/2024

Thank you for your understanding and cooperation. We appreciate your business.